Welcome to Axt Haus (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, axthaus.co.uk (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, etc.
- Payment Information: Credit card details and billing information.
- Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use the information we collect in the following ways:
- To provide and manage our services: Including processing bookings, managing payments, and providing customer support.
- To communicate with you: Sending you updates, promotional materials, and other information related to our services.
- To improve our website and services: Analysing how our services are used to enhance user experience.
- To comply with legal obligations: Such as financial record-keeping and reporting.
Legal Basis for Processing Your Data
We process your personal data on the following legal bases:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose.
- Contract: When the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
- Legal Obligation: When the processing is necessary for us to comply with the law (not including contractual obligations).
- Legitimate Interests: When the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests.
Sharing Your Information
We do not share your personal data with third parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal data. While we have taken reasonable steps to secure the personal data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
Your Data Protection Rights
Under data protection law, you have rights including:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact details below.
Cookies
Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us here.